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Do you need advice on our products or information about your order, delivery or billing ?
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Address :
34 Allée Gustave Eiffel 13420 Gémenos - FRANCE
Legal information :
IE2C SARL with a share capital of €10,000 – Registered office: 34 Allée Gustave Eiffel, 13420 Gémenos – Secondary address: 155 rue du dirigeable, 13400 Aubagne Siret: 79316994700058
FREQUENTLY ASKED QUESTIONS
WHERE DOES YOUR HAIR COME FROM ?↓
All our mannequins heads, regardless of the range, feature natural hair of Indian origin, offering excellent value for money. Exalto prides itself on providing you with the highest quality hair at affordable prices! As such, our hairdressing mannequins require shampooing and conditioning after each use.
The natural, human hair on our professional styling heads must be treated with care so that every hairdresser can maintain its length, density and quality over time.
HOW ARE OUR DESIGNS CREATED ?↓
Finally, all our mannequin heads are one-off pieces; each human hair implant is applied by hand, and every mouldable female mannequin head is conceived and designed in France by our teams.
HOW DOES DELIVERY WORK (TIMES & PRICES) ?↓
Delivery of our professional styling heads and accessories for hairdressers takes 2 to 3 working days in France (free for orders of €220 or more). Delivery of our 100% natural hair styling heads and accessories for hairdressers and trainers takes 3 to 7 days within Europe (free for orders of €220 or more).
ARE THE MANNEQUIN HEADS MADE WITH 100% NATURAL HUMAN HAIR ?↓
Yes. Our mannequin heads are made with 100% natural human hair to replicate the look, feel and behaviour of real hair as closely as possible during training.
WHERE DOES THE HAIR COME FROM ?↓
We carefully select high-quality natural human hair sourced from temple donations in India.
ARE THE MANNEQUIN HEADS SUPPLIED WITH A TRIPOD OR CLAMP ?↓
No. Our mannequin heads are sold separately. Tripods and clamps are available to purchase separately on our website.
WHICH STAND SHOULD I USE FOR MY MANNEQUIN HEAD ?↓
You can use either a table clamp or a tripod, depending on how you work and whether you need a portable solution.
CAN I USE A HAIR STRAIGHTENER OR CURLING IRON ?↓
Yes. Heat styling tools can be used on our natural human hair. However, we recommend not exceeding 180°C (356°F) to help preserve the quality of the hair.
CAN I USE A HAIR DRYER ?↓
Yes. You can use a hair dryer just as you would on natural hair, but we recommend avoiding excessive heat.
CAN I COLOUR THE HAIR ?↓
Yes. Our natural human hair mannequin heads can be used to practise a wide range of colouring techniques.
CAN I BLEACH THE HAIR ?↓
Yes, depending on the model and the chosen hair level. Just like with real hair, the result will depend on the starting level and the technique used.
CAN I PRACTISE HIGHLIGHTS OR BALAYAGE ?↓
Yes. Our mannequin heads can be used to practise highlights, balayage and other lightening techniques.
CAN I PRACTISE PERMING OR OTHER TEXTURE-CHANGING TECHNIQUES ?↓
Yes. The natural human hair can be used to practise various styling, shaping and perming techniques.
CAN I WASH THE HAIR ON MY MANNEQUIN HEAD ?↓
Yes. You can shampoo and condition the hair. We recommend using gentle products suitable for natural human hair.
WHICH PRODUCTS SHOULD I USE TO CARE FOR THE HAIR ?↓
We recommend gentle shampoos, conditioners and moisturising treatments to help keep the hair soft and manageable for as long as possible.
WHY CAN THE HAIR VARY SLIGHTLY FROM ONE MANNEQUIN HEAD TO ANOTHER ?↓
Because we use natural human hair, slight variations in texture, colour and behaviour may occur from one mannequin head to another.
HOW DO I CHOOSE THE RIGHT MANNEQUIN HEAD FOR MY TRAINING ?↓
Your choice will mainly depend on the technique you want to practise: cutting, colouring, balayage, styling, updos or specific technical work. Our different models allow you to choose the most suitable length, density and colour for your needs.
WHAT HAIR LENGTH SHOULD I CHOOSE FOR HAIRCUTTING PRACTICE ?↓
This depends on the techniques you want to practise. Longer hair provides more possibilities and allows you to perform several successive haircuts on the same mannequin head.
WHICH MANNEQUIN HEAD SHOULD I CHOOSE FOR COLOURING OR BALAYAGE ?↓
Choose a mannequin head with a hair level suited to the result you want to achieve. A lighter starting level generally makes it easier to see the results of certain colouring techniques.
WHICH MANNEQUIN HEAD SHOULD I CHOOSE FOR STYLING AND UPDOS ?↓
For buns, updos and more elaborate hairstyles, choose a model with sufficient length and density to make styling easier and provide more creative possibilities.
ARE YOUR MANNEQUIN HEADS SUITABLE FOR SCHOOLS AND TRAINING CENTRES ?↓
Yes. Our mannequin heads are designed to meet the needs of hairdressing schools, training centres, educators and professional hairstylists.
WHAT IS THE DIFFERENCE BETWEEN THE DIFFERENT EXALTO RANGES ?↓
Our ranges offer different levels of hair density to meet the various needs and budgets of professionals, schools and training centres.
HOW CAN I EXTEND THE LIFESPAN OF MY MANNEQUIN HEAD ?↓
Avoid excessive heat, use suitable haircare products, detangle the hair gently and apply moisturising treatments regularly.